Terms & Conditions

Use of the website Weardrobe.ie

You are very welcome to Weardrobe.ie

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website.

Weardrobe.ie is an online service of Weardrobe boutique, Kerry, Ireland provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

We have taken great care to ensure that the items on our website are presented as accurately as possible.

However any irregularities will depend upon your own personal monitor and we therefore cannot guarantee that the appearance of the actual item is absolutely accurate. Before placing an order please read through these terms.

To be eligible to purchase items on this website you must:

1. Be the holder of a valid debit/credit card

2. Warrant that the personal information which you required to provide when you register as a customer is true, accurate and current in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

3. By using this site you agree to comply with, and be bound by, these terms.

We may from time to time change these terms at our sole discretion. By using this website after any such change(s) you agree to comply with, and be bound by, the terms as changed.

 

Making a purchase from Weardrobe.ie

When you order an item from Weardrobe.ie you are offering to buy it for the price stated, subject to these terms.

You will be guided through the process of placing an order by a series of instructions on the website. You place your order from the website by clicking on the ‘confirm order’ button at the end of the on-line order process.

Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from Weardrobe.

Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the returns policy set out in section below, our acceptance of your order ant the completion of the contract between you and us will take place when you receive an email from us, notifying you that we have dispatched the items ordered by you.

Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.

If you require any information regarding your order (s) please contact Weardrobe on +353 (66) 7180522 during hours 10.00 – 17.00 Monday to Saturday GMT, or email info@weardrobe.ie

We may not accept your order if (i) an item you have ordered is out of stock, (ii) we are unable to obtain authorisation for your payment or (iii) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

We will try to keep our website as up to date as reasonably possible but cannot guarantee that any particular item will always be available. If we can’t supply any item we will release the funds being held in your account for this purchase.

 

Payments:

All payments are accepted via Paypal payments, or over the phone using a valid credit or debit card subject to the Paypal payments terms and conditions.

Your credit card company may undertake an additional security check to confirm it is you making the order. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

We do not hold any personal data. Please visit the Paypal website for any further information required.

 

Price and delivery:

All prices quoted are in euro. Prices indicated for sale via the website will be shown inclusive of VAT (where applicable) at the current rate.

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. 

Our delivery charges are

 

Within Ireland

Free delivery on purchases over €150.00 (Type FREE150 in discount code)

€5.00 for all Irish delivery addresses (2-7days approx.), 

UK

€10.00 for all UK addresses (3-7 day delivery approx.) 

Europe

€20.00 within the EU (5-10 day delivery approx.)

 

Please note: Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you by telephone once your items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for the local authorities to release the goods.

We deliver worldwide. 

Please order from weardrobe.ie with enough lead-time to prevent any loss or disappointment resulting from the delivery time as weardrobe.ie cannot be responsible for this.

If your order will not be delivered within the time frame specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.

All new orders are deemed separate and each is treated individually.

All deliveries require a signature upon delivery. The signature of the person accepting the delivery at the delivery address will be proof that the delivery has been received by you or that person, to whom the order is addressed. If no one is available to accept the delivery you will receive a note to advise that a delivery has been attempted. Unfortunately we cannot specify specific delivery times during the day.

 

Contacting Us

Please call us at any stage if you would like some help when ordering or have a query about delivery info@weardrobe.ie or call +353 66 7180522 between the hours of 10.00 and 6.00 GMT Monday to Saturday. 

Returns:

At weardrobe.ie customer satisfaction is always our top priority. 

We handle each query on an individual basis and to the best of our ability. 

While we hope you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a refund or exchange, once we are happy with the condition of the returned garment.

Should you decide you want to return an item (whether for a refund or exchange) please contact us @ info@weardrobe.ie within 48 hours of receiving your order with a brief explanation of the reason for your return.

We will send an email issuing you with a returns number within 2 working days. 

You have two options:

Returns via Weardrobe Store – 

Simply pop into your local Weardrobe Store with your items, your receipt and your returns form – within 7 days of purchase.

A member of the team will be happy to exchange or refund your items free of charge.

 

Returns via Post or Courier 

Once you receive the returns number, please note it on your returns form and enclose the item(s) you wish to return, ensuring the returns number is marked clearly on the outside of the parcel.

We can only issue refunds or exchanges on items that are received by us within 10 working days of the returns number being issued. 

Refunds will be processed to the original payment card.

We must stress that in order to receive a refund or exchange the item(s) must be unworn and in perfect condition, with all garment tags still attached – If an item is returned and smells of smoke, body odour, perfume / aftershave, cooking / food or is stained with makeup we cannot issue a refund / exchange. Likewise if any item has been washed in any way or damaged, we will not process a refund / exchange.

Postage costs will not be refunded. It is the customers’ responsibility to return the item to us using a registered delivery or courier service. 

We will not accept any responsibility for items which are lost in the post.

Items marked as ‘Sale’ or ‘Clearance’ will be marked on invoice as such, and are sold as seen, hence cannot be returned. These items are reduced in cost for this reason.

To return an item, we strongly recommend that you send it by registered delivery/courier service to the address indicated on your returns form as we are unable to refund any goods lost or damaged in transit.

Cancelling Your Order under the Distance Selling Regulations

When you purchase online, you have a statutory right to return a Product up to 7 working days after your order has been delivered, as per the European Communities (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations 2001., provided you give us written notice within 7 working days of receipt. Notice of contract cancellation under the DSRs must be given in writing to: Weardrobe 3-4 market Court, Market Lane, Tralee, Co. Kerry, Ireland or by email to: info@weardrobe.ie

Credit cards

Weardrobe.ie allows orders to be processed through Paypal, or over the phone, using a valid credit or debit card.

Your credit card company may undertake an additional security cheque to confirm it is you making the order. 

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

 

Passing of property and risk

We will retain the legal ownership of the items until full payment has been made by you and such payment has been received by us. Legal ownership of the items will immediately revert to us if we refund such payment to you.

Risk in the items will pass to you on delivery to you.

 

Copyright and Trade Marks

All content available on the website, including, but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software and the compilation thereof is the property of weardrobe, our affiliates, our partners or our licensors and is protected by Irish and International copyright laws.

 

Limited licence:

We grant you a limited , revocable and non-exclusive licence to access and make personal use of the website. Please note that you may not frame, link to, or utilise any framing or linking techniques to enclose the website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.

The limited licence set forth in this section does not include the right to:

1. 1. Modify or download the website or its contents (except caching or as necessary to view content)

2. 2. Make any use of the website or its content other than personal use

3. 3. Create any derivative work based upon either the website or its content

4. 4. Collect account information for the benefit of another party

5. 5. Use any meta tags or any other “hidden text” utilising our name or the trade marks without our express written consent or

6. 6. Use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of the website for personal, non-commercial use only. A website that links to our website may:

1. 1. Link to, but not replace our content.

2. 2. Not imply that we are endorsing such website or its services or products

3. 3. Not misrepresent its relationship with us.

4. 4. Not contain content that could be considered distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages.

5. 5. Not portray us or our products, services or items , in false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services or opinions.

6. 6. Not use any trade Mark without our prior written consent and

7. 7. Not to link any page of the website other than the home page. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link.

Any unauthorised use by you of the website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided for by applicable law.

 

Third Party Links

We are not responsible for the content of any off-website pages or any other website pages or any other websites linked to or from the Website. Links appearing on the website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referred content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating and we do not warrant the offerings of, off-website pages or any other websites linked to or from the website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms. You should carefully review the Terms and privacy policies of all off-website pages and other websites that you visit.

 

Representations and warranties: Limitations of Limitations of liability:

We warrant that all our products are of satisfactory quality, comply with their description, are fit for their purpose and that we have good title to sell them to you.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any

1. Interruption of business

2. Access delays or access interruptions to the website

3. Data non-delivery, mis-delivery, corruption, destruction or other modification

4. Loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website

5. Any inaccuracies, omissions or misleading, false or deceptive statement in the content or

6. Events beyond our reasonable control

 

Privacy policy

We will treat all your personal details as confidential and we will only disclose this information in the circumstances set out below. We will keep it on a secure server and we will comply with Irish Data Protection legislation in relation to the use of your personal data. When you register on this website, or make a purchase, we will ask you to input and will collect personal details from you such as your name, e-mail address, billing address, telephone number. We may also collect and our third party providers may collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .ie and .com), your browser type and the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, any advertisements you may have clicked on and any search terms that you entered on our website. We confirm that any personal details which you provide to us (or which are available on public registers) and any user information, from which we can identify you, is held in accordance with the registration we have with the Information Commissioners office

We use your information for the following purposes:

1. Maintaining your registration

2. For statistical purposes to improve this website and its services to you

3. To serve website content to you

4. To administer this website

5. To notify you of products or special offers that may be of interest to you

6. To send you information by post or e-mail

You can contact us at any time in writing or by email and on 30 days’ notice at your request we shall stop marketing to you.

We will not release your personal details to any company outside of Weardrobe.ie

7. Weardrobe.ie uses non-personally identifiable information to tailor online ads so they are more relevant to you. The data collected is used for this purpose only and will not be shared with any third parties.

 

Weardrobe head office:

M.Keane and S.Rusk T/A Weardrobe 3-4 Market Court, Market Lane, Tralee, Co Kerry, Ireland.

Vat registration number: IE9523414W

Company registration number: 152879